The NAMSS Tomorrow's MSP® Self-Assessment is designed to help you assess your current career milestones, and discover areas of strengths and development. At the end of the Self-Assessment you will receive a personalized report that can support your journey to becoming Tomorrow's MSP...today!
NAMSS believes in the longevity, importance and relevance of the MSP profession and pledges to stand by you, to assist MSPs in future-proofing your careers with more competencies, more resources, more networking opportunities, and more ways to learn. The NAMSS Tomorrow's MSP Self-Assessment Tool is based on the roles and responsibilities defined within the Defining Tomorrow's MSP: The Future of the Medical Services Report, including the Tomorrow's MSP Core Functional Areas and Skillsets and Tomorrow's MSP Career Pathway.
Privacy Statement
Your individual assessment will be shared with you and you alone. After you have received your individual assessment, NAMSS will store only demographic data and statistical information from your assessment. NAMSS will use the aggregated data to analyze trends and assist in advancing the profession.
No personally identifiable information will be stored without your permission. At the end of the Self-Assessment you will be asked if you would like NAMSS to store your email address in order to send you communications tailored to your needs.
If you consent to these terms, please acknowledge by checking this box:
What to do
This is a self-assessment designed to help you gauge where you are in your career journey. Simply read each statement and use the proficiency scale from 1 - 7, between Fundamental Awareness (1) to Expert (7), to indicate your proficiency. To ensure your proficiency scale selection is the one you want, view the "Selected Value" number below the scale and to the right. You may also choose (0) indicating no proficiency if it is something you have not been exposed to or are not doing yet. Some statements have multiple elements within them; you should give an overall proficiency rating for the elements as a whole, as opposed to considering them individually. The scale is as follows:
You should rate your proficiency as...
Score
If you:
No proficiency
0
Something I have not been exposed to or doing yet.
Fundamental awareness
1
I have a common knowledge or an understanding of the basic techniques or concepts.
Developing
2
I am learning more about this technique or concept.
Novice
3
I can successfully complete tasks in this area with guidance .
Independent
4
I can consistently perform the actions associated with this skill independently
Accomplished
5
I have completed these tasks independently on numerous occasions using various techniques and solutions.
Advanced
6
I have advanced knowledge of the concepts and may be asked to coach or advise others on how to perform the actions associated with this skill.
Expert
7
I am a recognized expert in this area and serve as a resource to others providing guidance and troubleshooting.
Print the Proficiency Metric
What to expect at the end
Upon submitting your responses, you will get access to a Career Assessment Report that includes an indication of your career milestone. This is calculated using the average of the proficiency ratings you give yourself across the multiple core functional areas roles/responsibilities statements. You will also see where you rated yourself highest and where you might choose to focus your development. If you are using a mobile device, a horizontal view is recommended.
Start Assessment
Section 9: Manages Provider Enrollment Process
Manages Provider Enrollment Process
As a Medical Services Professional, I...
The Proficiency Metric
0 - No Proficiency
1 - Fundamental awareness
2 - Developing
3 - Novice
4 - Independent
5 - Accomplished
6 - Advanced
7 - Expert
Please make sure that you have a value for each statement. If you have "No Proficiency" select the checkbox.
Can perform tracking and follow-up to ensure provider numbers are established and linked to the appropriate group entity in a timely manner.
Ensure that established provider numbers are communicated to billing in order to release pended claims, and clinic managers for patient scheduling.
Can assist the finance department in identifying patient population needs and targeting payers for contracting.
Am able to facilitate each provider's Council for Affordable Quality Healthcare (CAQH) and National Provider Identifier (NPI) accounts.
Am able to participate in onboarding and network representative meetings. Can establish close working relationships with providers, office managers, professional billing, and payer contacts.
Can maintain provider enrollment information within the credentialing database and pull reports for hospital administration, marketing, professional billing staff, and clinic directors/managers as needed.
Upon receipt of applications, ensure all required information is contained therein, assemble the information and prepare credentials files for submission to government and commercial payers.
Have the know-how to identify and review credentialing red flags with managers and directors.
Am able to maintain a calendar of provider licensure, certificate of insurance, and network expirations.
Can submit Annual Disclosures of Ownership (ADOs) and re-validations to Medicare & Medicaid on all providers and practices.
Am able to manage the process for credentialing and recredentialing of all providers per the time schedule established by each contracted network.
Can assist providers, clinic directors, and office managers in a thorough understanding of the credentialing/enrollment processes and policies.
Section 10: Facilitates Medical Staff Functions
Facilitates Medical Staff Functions
As a Medical Services Professional, I...
The Proficiency Metric
0 - No Proficiency
1 - Fundamental awareness
2 - Developing
3 - Novice
4 - Independent
5 - Accomplished
6 - Advanced
7 - Expert
Please make sure that you have a value for each statement. If you have "No Proficiency" select the checkbox.
Am able to facilitate meetings with leadership to develop on-boarding processes (orientation, training activities) to assist practitioners/providers and to meet education requirements.
Can collaborate with executive teams to develop and implement orientation, educational and training activities to ensure staff’s ongoing competence.
Can collaborate with executive teams to integrate operational needs into strategic planning processes and promotes practitioner advocacy, departmental effectiveness, and regulatory readiness.
Am able to interpret and educate the Medical Staff on applicable laws and accreditation standards to ensure appropriateness of internal operations and responsiveness to external change.
Am able to collaborate with Administration to integrate practitioner clinical and operational needs into strategic planning processes and promote medical staff growth and development.
Have the know-how to manage and maintain continuing medical education records for practitioners/providers.
Can supervise internal continuing medical educational programming for practitioners/providers.
Can effectively lead and develop medical staff through communication, conflict management, building relationships, and maintaining knowledge and expertise in all areas across the industry.
Can conduct and execute special projects as required (e.g., implementation of EMR communication, training, etc.).
Am able to create a sustainable culture of wellness and resiliency by understanding the process to help provider avoid burnout; ensure policies and procedures are up-to-date; and set, create, and implement a medical code of conduct.
Section 11: Analyzes and Manages Data
Analyzes and Manages Data
As a Medical Services Professional, I...
The Proficiency Metric
0 - No Proficiency
1 - Fundamental awareness
2 - Developing
3 - Novice
4 - Independent
5 - Accomplished
6 - Advanced
7 - Expert
Please make sure that you have a value for each statement. If you have "No Proficiency" select the checkbox.
Can organize information and data to identify/explain trends, problems, and their causes.
Have the know-how to compare, contrast, and combine information to determine underlying issues.
Am able to identify associations between seemingly independent problems or events to recognize trends, problems, and possible cause-effect relationships.
Can securely manage information as the single source of truth by effectively navigating database software and maintaining data integrity.
Can use database software for contracting, training, reporting, as well as integrating with other IT and revenue systems.
Am able to evaluate, analyze, and recommend software upgrades, changes, interfaces, and modules.
Section 12: Knowledge & Skill Areas
As a Medical Services Professional, I...
The Proficiency Metric
0 - No Proficiency
1 - Fundamental awareness
2 - Developing
3 - Novice
4 - Independent
5 - Accomplished
6 - Advanced
7 - Expert
Please make sure that you have a value for each statement. If you have "No Proficiency" select the checkbox.
Analytical Thinking: Can take all critical information into account, considering interrelationships among issues and implications for other stakeholders. Can apply knowledge, expertise, sound judgment and other references and resources as necessary to generate and evaluate solutions and recommendations. Understand and can appropriately apply principles, procedures, requirements, regulations, and policies.
Budget/Finance: Understand budget/finance concepts, key functions, terminology, and work products, especially regarding the revenue cycle, accounting, and auditing principles.
Change Management: Can manage the process of change by recognizing and communicating the need. Am able to promote and build commitment for change by championing, leading, and helping others.
Clinical Competence Evaluation: Understand clinical competence evaluation concepts, key functions, terminology, and work products, including evaluation tools and techniques used.
Communication: Can express thoughts clearly, concisely, and effectively both verbally and in writing. Am able to ensure a free flow of information and communication upward, downward and across the organization by actively listening and encouraging the open expression of ideas and opinions.
Confidentiality: Can maintain confidentiality regarding legal matters, privacy issues, information technology, and data integrity.
Contracting: Understand contracting responsibilities regarding financial management, credentialing, managed care, and/or provider enrollment.
Database Management: Have working knowledge of database software platforms. Can serve as liaison between programmers, staff, IT managers, and other technical staff, including outside technology vendor. Can keep databases up-to-date.
Flexibility/Adaptability: Can adapt behavior in response to new information or changing circumstances. Am open to change and new information, ideas, methods, or approaches. Can work and collaborate effectively in unstructured or dynamic environments and adjust the original objective or plan to allow for the best possible results.
Human Resources: Understand human resources concepts, key functions, terminology, and work products, especially regarding onboarding, communication, and recruitment.
Information Technology: Understand information technology concepts, key functions, terminology, and work products; effectively utilize information technology.
Legal: Understand legal concepts, key functions, terminology, and the roles and responsibilities of legal counsel.
Managed Care: Understand managed care concepts, key functions, processes, terminology, and work products.
Medical Staff Bylaws & Policies and Procedures: Can write, develop, and implement medical staff bylaws, policies, and procedures. Can perform ongoing evaluation of procedures to ensure due diligence in review of practitioners' information.
Medical Staff Wellness: Can foster an environment that focuses on employee wellness and recognizes practitioner burnout. Have experience in creating and implementing Employee Wellness programs.
Performance Improvement: Understand current performance improvement concepts, such as setting goals, implementing systematic changes, measuring outcomes, and optimizing resources to meet the needs of the facility.
Political Savvy: Exhibit confidence and professional diplomacy while identifying, organizing, facilitating and/or sustaining mutually beneficial partnerships and alliances with people at all levels internally and externally. Demonstrate an understanding of the interrelationships, roles, decision-makers, and responsibilities of the organization.
Presentation Skills: Can present in a confident, clear, and enthusiastic manner when addressing people in a large or small group. Demonstrate a sound knowledge of the subject matter. Am able to gain acknowledgment of audience and am able to understand the communication level required. Can effectively use various audio-visual media to enhance presentations.
Professional Ethics: Value and model integrity and honesty by acting in a just, fair and ethical manner and encourage ethical behavior among others. Inspire trust and confidence among stakeholders through reliability, authenticity, and accountability.
Professional Presence: Can convincingly display a credible presence and positive image. Can develop other people’s confidence in self through consistent action, values and communication. Use appropriate protocol, including social media, for professional and social situations.
Project Management: Organize work, set priorities, and determine short- or long-term goals, and strategies to achieve them. Am able to align communication, people, processes and resources to drive success.
Quality Review/Quality: Am committed to continuous performance and process improvement. Have the know-how to conduct FPPE, OPPE, and Peer Review; maintain awareness of population health and care transitions; and review health data analytics.
Relationship Building: Establish productive, cooperative relationships with subordinates, peers, management, and stakeholders both internal and external to the organization. Understand and respond to others’ needs and priorities. Can give and seek feedback that will increase the productivity of relationships and networks with peers and associates to build a support base.
Remote People Management: Have the ability to supervise direct reports in a remote environment. Have the ability to educate, motivate, and inspire top-quality work product from remote workforce. Foster a team-dynamic and cohesive, collaborative department with an entirely remote workforce.
Risk Management: Understand risk management concepts, such as identifying, monitoring, and managing potential risks in order to minimize the negative impact on organization.
Strategic Planning: Have the ability to set organizational and departmental priorities. Can set goals for your organization and department and develop the plan to achieve said goals.
Team Building: Can collaborate and share plans, information, and resources. Encourage and facilitate cooperation, trust, and group identity; and can build commitment, team spirit, and strong relationships. Work collaboratively and relate effectively to others by practicing, valuing and embracing diversity of individuals, and fostering respect and equity in the workplace.
Section 13: Profile Questions
What state do you reside in?
